Going the extra mile
If you’d like to know a giant secret on how to be successful as an independent heating & a/c specialist, I am going to supply it to you now! And the thing is, it shouldn’t be any giant secret but more of respected sense.
But in case you didn’t figure it out, it is all about great client repair & sometimes going the extra mile for a customer.
By going the extra mile as an independent heating & a/c specialist, sometimes it costs you some income. You may end up doing an extra little bit of something on a heat & A/C repair call to where you would have charged one hundred dollars for. But to do this for free every so often absolutely makes the customers love you & love you. And in turn, they will be customers for life & you more than make up for that loss of a little currency for going the extra mile. Also, word of mouth from that client you did that for can get you several other paying customers, which will all add up in the end & make your Heating, Ventilation and A/C supplier grow in no time, then great client repair & extra kindness towards your customers is the key to pull this off in gaining the loyalty of repeat & ongoing customers to your independent heat & A/C business. Without this, you will fail & have to go work for some major heating & a/c supplier making less currency & not being your own boss. And that wouldn’t be great now, would it?