The dehumidifier I bought caught on fire

I’ve study horror stories online of weird beach house appliances, such as dehumidifiers, catching on fire.

I’ve had the same dehumidifier for a few years and properly typically have it running.

I’ve never had an issue with it, so I didn’t suppose anything of it when I acquired an text about dehumidifier recalls. I neglected to see that the particular type of dehumidifier I own was at the top of the list. A few days after I acquired that text, I got a call from our guy to let me know that the dehumidifier had caught on fire. He was luckily able to put out the fire and hose down the dehumidifier before it spread, however it did singe a lot of our bathroom items since that is where it was located. I referred to the text to see what steps the people I was with and I should take to be compensated for the dehumidifier and damage that was caused by the particular recall they mentioned. I called the company for the dehumidifier’s customer service and they were incredibly apologetic about the situation. I’m sure that it’s been a hassle for them to deal with this, so I was pretty calm and patient with them. However, they didn’t seem to absolutely be providing anything for the damages. I ended up having to escalate the call to a manager to try and get some concrete answers for how they will care for buyers impacted by the recall. I’ve never had an experience with a recalled product before, however I’m absolutely sure that if you were impacted by the recall there is something that they will offer you for the inconvenience. The emotional damage of our shower curtains being burned was alone enough to ruin our mood.

 

air conditioner tune-up