One of my proper residential customers called myself and others on Monday.
The client was actually frustrated.
I happened to answer the PC, because the receptionist was in the lavatory. The lady on the PC told myself and others that someone stole that window AC unit from her residing room window. I was totally as well as completely shocked when I heard the news. She continued with her story as well as told myself and others that the thieves stole the AC unit in the middle of the morning while she was taking a nap. She only caught the perpetrator running away when the AC unit. She contacted the police as well as got a report, however the homeowners insurance would not pay for the AC unit to be replaced. I told the client not to worry at all. I ask her to hold on the line for a few hours. I looked into the inventory that the people I was with and I had as well as stopped as well as the people I was with and I actually had a couple of refurbished AC units in stock. I told the client about the units that the people I was with and I had available. I told the lady that I would install any of the systems truly for free if she wanted to purchase one of the refurbished a/cs that the people I was with and I had in stock. The lady was so incredibly glad to hear the news that she told myself and others to bring whatever missing I had that was the cheapest. I actually didn’t take the cheapest AC unit to the customer. I brought one of the machines that was an replaced heating as well as AC device as well as I still charged her the same price as the lower-cost equipment.