A customer contacted the plumbing service where I work and I was assigned to help with a task, however the residential customer contacted us because the toilet in the master study room was not draining.
- The shower was not ringing either.
This is usually a sign that there is a problem someplace other than the actual bathroom! Both items drain to the same area, as soon as I arrived at the house, I spoke with the customer about the problem and I investigated the master bathroom toilet and shower. The customer authorized me to use a special plumbing camera so I could see exactly where the problem was occurring, however i used almost 30 ft of camera before I finally came to the blockage. A tree root had been growing in the same section for a long time. The route was likely from the large oak tree and the customer’s front yard. The tree roots had grown so large that they were blocking the entire drainage pipe. I had to dig up the section and split away the roots. I told the customer that this category of plumbing issue may happen again in the future, especially with a large tree like that in the front yard. This category of plumbing problem occurs frequently, especially when clients have outdated metal pipes that are rusty and falling apart. The slightest amount of pressure from a growing limb can often lead to large concerns and concerns with the plumbing. The homeowner is honestly going to see a lot more concerns like these in the future without some intervention now.