HVAC tech pretended not to speak english

Sometimes I really wonder about people in the service industry.

I say this having been a cashier for many years.

At the time I was not exactly in my right mind and I was so agitated by every customer that I absolutely hated them. I formed many negative opinions of mankind after standing at a cash register for 6 years. Similarly, I know that people in the restaurant industry are not particularly fond of their regular clients. Even when they get good tips, they have a lot of negative things to say. I guess I shouldn’t have been surprised that the heating and cooling industry is no different. A few weeks ago I was dealing with a local heating, cooling, and air quality control dealership which was really making me jump through hoops. It seems like it took me weeks to schedule a routine maintenance and service appointment for my central air conditioning system. They kept delaying my HVAC appointments and giving me excuses for their certified heating and cooling technicians. When the HVAC worker finally arrived at my house to take a look at my air conditioning unit things were not going any better. When I attempted to ask the HVAC to ask a few questions he shook his head and told me he didn’t understand English with a heavy accent. I accepted his language barrier and let him get to work on the air-conditioning system. If he could fix the AC, I didn’t care. You can imagine how surprised I was when I heard him answer his phone in perfect english a few minutes later.


Cooling and heating company