Two sisters fixed my HVAC unit
I scheduled my air conditioning unit to be fixed by HVAC employees that happen to be sisters today.
Their names were Sandra and Michelle. I was a bit apprehensive at first, not because of any past experiences, but simply because I never met them before. So as I waited for them to arrive, I sat on my front porch and listened to the birds chirp. Sandra and Michelle arrived at my place and they were so friendly. I directed them to the air conditioning unit and they got right to work. They examined the unit and discovered that it wasn’t working properly due to a clogged air filter. They asked me about my air duct cleaning routine as they worked and I told them I haven’t cleaned them in quite some time. Sandra told me that it is critical to clean the air ducts regularly to keep them running smoothly. Sandra nodded in agreement. They took their time showing me the process of how to properly clean the air ducts. They were so knowledgeable and professional which really increased my confidence in their ability to repair my HVAC unit. They changed the air filter and cleaned the air ducts before turning on my air conditioning unit to ensure it would function properly. Then the cool air from the vents started to blow in. I thanked both of them so much and they both smiled and said, “they were happy to help.” Sandra then said, “We want to show everyone that we will go above and beyond for them.” This made my day.