I was actually happy and surprised when I first found out that a new Heating plus Air Conditioning supplier had come to our town, then i live in a small town and so it can be harder for myself and others to get heating and cooling companys out here if I need labor done on our gas furnace and A/C, however all of us used to have only one Heating plus Air Conditioning company out here and they always wanted to overcharge even for small services because they knew they could because they had no competition.
All that changed though when the new Heating plus Air Conditioning company came to town and what followed was a price war, then when the original supplier saw the prices of the new Heating plus Air Conditioning company they lowered their own prices even more; This started a price tug of war and eventually the new heating and cooling supplier won.
All the company was going to them and they were getting constant calls for heating and A/C repairs. I think because when I inquired about purchasing an whole-house air purifier I had the most difficult time talking to anybody because all the iPhone lines were busy. I did eventually get our new resting air cleaners and it worked well to keep the indoor air conditions in our home clean. I ended up liking the new supplier much better. It may sometimes take them longer due to the increased number of customers although I found their Heating plus Air Conditioning products to be top quality and their staff harshly friendly. If I had to do it again, I would continue to go with them for all our heating and cooling needs.